If there’s a trick to building a freelance business, it’s focusing on value. Whenever you listen to experienced freelancers (the ones who’ve been running successful businesses for 10, 15, even 20 or 30 years) talking about how they’ve survived and thrived, that value concept is going to come up. That’s because value is everything. Value […]
Why You Should Have a Client Interview Template (and How to Create One)
I’ve never had a massive client issue, and I (begrudgingly) thank my employed life for that. Traditional employment has its downsides, especially as traditional career paths become much less reliable. If you’ve been employed and are paying attention though, you’ve probably learned a lot about communication, workflows, customer service, even your niche/industry. One of the […]
An Easy Newsletter for Your Clients
Freelance confession: I don’t have a newsletter. OK…I had one for a while, but after a few months of pretty much no response (no new subscribers, no opens, nothing, even from clients who loved my work), I let it die. It just wasn’t worth my time, and I was finding that cold marketing and time […]
Why You Should Always Set Client Expectations
A few years ago, an exhibit of King Tutankhamun’s tomb came to my area. I’ve been a fan of ancient Egypt since I was a kid, and the idea of getting to see some of the most well-known artifacts had me jumping to buy a ticket. I was HYPED the entire trip down and […]
Know Your Client Value…Preferably In Dollars (Free download!)
This post will help you with Phase 3 of the Black Freelance Foundations Workbook…if you haven’t started yours yet, download it now! If we’re going to be honest, some clients matter more than others. Some keep the lights on, others just add on a little extra spending money. Some keep you engaged and interested with […]
The Key To Your Clients’ Happiness? This Simple Framework
If you’ve never gotten an email from a dissatisfied client…well…you want to keep things that way. Freelancers with positive, productive, payful (that’s going to be a word, at least for this post) relationships with their clients didn’t get that way by accident. Some of us are just naturals when it comes to keep clients happy, […]
December Is The Month To Keep Your Clients Happy!
As great as it was to focus on getting new clients last month, it’s time to take a step forward and focus on the freelance clients we already have. That’s why this month, most of the content and discussions here at BlackFreelance will be centered around topics to help you keep your freelance clients […]